HEAD  OF  APPLICATIONS  DEVELOPMENT

Due to our rapid growth, we are seeking a highly motivated individual to join a team of researchers, engineers, and scientists as the Head of Applications Development as we expand our organization through the next stages of growth. The candidate will be responsible for providing high-level leadership and strategy to a growing team of Applications Scientists. The candidate will lead this department to successfully deliver scientific applications support as a part of the Commercial team. This individual will work cross-functionally with Sales, Marketing, and Customer Success to generate and execute strategic growth initiatives for the Applications team. The role includes being a key stakeholder in advancing business development efforts as well as reporting to the executive team.

If you enjoy bringing new technologies to market, embracing challenges, and are capable of fitting in a flexible and multidisciplinary environment wearing multiple hats, then this position may be for you.

Responsibilities and Duties

  • Lead our team of in-house application scientists across a range of functional responsibilities, including relevant scientific content creation, pre- and post-sales scientific support, and application/product launches
  • Actively support the product development process with accountability for communicating technical details to distributed field-based stakeholders
  • Support Marketing and R&D in the management of internal and external new product testing and product line extensions
  • Measure and prioritize individual and team contributions centered on enabling worldwide application resources to deliver excellence in the field and remote support
  • Provide escalation leadership for an acute or systemic product or application issues
  • Support institutional learning through strong cross-functional communication, best practice sharing, and a high level of communication
  • Ensure application expertise is maintained across all client product lines through resourcing, training, and staff development
  • Empower senior stakeholders with actionable data from market insight, product performance, and customer trends
  • Manage in house laboratory supporting internal and external training, demand generation, application development/improvement, and related commercial activity. This includes managing Lab Operations Manager and Company Safety team member(s)
  • Support strategic engagements with customers in select partnerships
  • Support onboarding of new technical staff and ongoing continuing education
  • Identify product and process improvements that engender customer success loyalty, and satisfaction throughout the product lifecycle
  • Ensure effective partnerships with Sales, Marketing, Customer Success, Operations, and R&D staff through several layers of the organization, including executive staff
  • Travel as necessary (<10% travel)

Qualifications and Skills

  • Ph.D. in Biology related field (or BS/MS with equivalent experience) and a strong background working in Flow Cytometry and Cell Analysis is required
  • A minimum of 5 years managing an applications team of at least 4-8 scientists
  • A minimum of 3 years working in Flow Cytometry Analysis/Cell Sorting applications utilizing competitive systems
  • Experience engaging and negotiating business collaborations with outside partners
  • Proven ability to produce and present application value to drive business growth through publications, marketing content, podium presentations, webinars, expanding collaborations to drive strategic initiatives 
  • Multi-year experience within the Flow Cytometry (Life Sciences, Biotech, or Diagnostics) in a global commercial capacity with a strong understanding of Academic, Pharmaceutical and Biotech customer segments
  • Self-starter with ability to take leadership in an unstructured environment
  • Must have excellent communication skills, and the ability to influence the territory to achieve quarterly and annual business objectives
  • Excellent organizational skills

Benefits and Perks

  • Unlimited PTO
  • Competitive Medical, Dental, Vision coverage, FSA, Life Insurance, and LTD
  • 401K with company match
  • Professional development 
  • Casual dress code, free snacks, free onsite gym access
  • Cohesive team environment
  • Great potential for growth
  • Hybrid Work Setting

Please send CV to ecallender@daleyaa.com for immediate consideration.

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