Lifecycle Marketing Specialist
Location: Boston, MA
Work-Model: Hybrid (on-site 4 days/week and remote 1 day/week)
Compensation: $90,000-$110,000 (depending on experience)
We are currently seeking candidates for a Lifecycle Marketing Specialist to join a highly successful organization located in Boston, MA. The Lifecycle Marketing Specialist will be responsible for promoting client relations, coordinating events and experiences, and performing reporting. The ideal candidate will have 5+ years of client engagement, marketing, and communications experience in professional services.
Responsibilities:
-
Promote client relations and engagement, and optimize marketing programs and initiatives
-
Perform client onboardings, coordinate client meetings, and prepare necessary meeting materials (presentations, reports, etc.)
-
Maintain client profiles in CRM, and utilize CRM in creating mailing lists, tracking marketing activities, and performing reporting
-
Manage planning and coordination for a range of client events, including general meetings, receptions, panels, etc.
-
Oversee all facets of event planning from conception through execution (creative aspects, logistical coordination, vendor management, budgeting)
-
Create and implement client feedback program, performing process improvement as needed
-
Utilize client feedback to optimize existing programs and processes and strengthen client experience
-
Identify relevant industry events and conferences and ensure firm participation
-
Perform detailed client research and continuously monitor industry trends
-
Ensure data integrity of CRM, and assist with troubleshooting, process improvement, and general inquiries regarding CRM
-
Support special projects as needed
Qualifications:
-
Bachelor’s degree in a marketing, communication, or related field
-
5+ years of life-cycle marketing, client relations, and communications experience in professional services
-
Excellent communication (written and verbal), interpersonal, and presentations skills
-
High level of professionalism and organization
-
Detail-oriented and self-motivated
-
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel (V-Lookups, Pivot-Tables), Teams)
-
Previous CRM experience (required)
-
Ability to manage deadlines, prioritize, and problem-solve
For immediate consideration, interested and qualified candidates should send their resume to Lydia at [email protected]. NO C2C apply.
#LI-LS1
#LI-HYBRID