Billings Operational Specialist (BOS)
Our client is a Boston-based, Publicly-Traded, SaaS Company with nearly $1.0B in revenue. Our client has created a software that allows their customers to better utilize their customers’ data to do target marketing through various channels. Our client focuses on selling its SaaS services to entrepreneurial businesses up to through mid-market businesses. Our client is looking for a a Billing Specialist who has SaaS industry experience to help to accurately import sales contract details into their contract billing software (Salesforce). Our client is looking for a professional with a strong attention to detail. Our client is looking for someone who will review contract amendments and subscriptions to ensure accurate customer billing. The BOS will create high value transactions such as usage based invoices and confirm various customer billing terms. In addition to Salesforces the BOS should have knowledge of Zendesk ticket inquiries with various inquiry types. This is a hybrid position with 3 days onsite in Boston. Email resume to [email protected].
Requirements:
- Bachelor’s degree
- SaaS billing experience, 2-3 years
- Comfortable looking at sales contracts and extracting the necessary terms to put into their billing software.
- Able to trouble shoot issue with billing and remediate the issues.
- Intermediate Excel skills
- Must be able to thrive in a fast-paced environment.
- Extremely organized.
- Strong attention to accuracy and detail
Email resume to [email protected]
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