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Clinical Engagement Specialist

Details

  • Location Greater Boston Area, Massachusetts
  • Job Type Contract
  • Pay $18.00 / Hour
  • Category ADMIN/OTHER
  • Date Posted Nov 09, 2017

Overview

About the Company: A rapidly growing organization providing integrated health care and social support services to people with complex medical needs. This role will lead efforts to locate and engage new and previously hard-to-engage members.

Job Description: 
The Clinical Engagement Specialist will be responsible for the following below:
•    Assist prospective members that contact company over the phone and advance the sales cycle 
•    Determine eligibility to enroll in program, providing callers with an overview of the program and the provider network 
•    Support different sales initiatives for both the Senior Care Option and One Care programs, including working with community organizations, attending product presentations to prospective members, completing new member applications or assisting member in connecting with stake brokers to enroll
•    Work with the company’s key business partners to provide information and enrollment assistance via outbound calls to individuals who request 
•    Work with prospective members in completing the application process for MassHealth to secure eligibility for company products 
•    Provide administrative support to the field team 
•    Email resumes to lstokes@daleyaa.com 

Requirements: 
•    Preferred educational experience: Bachelor’s Degree 
•    Minimum education required Associate’s Degree or equivalent experience 
•    Minimum years’ experience required 1-3 in Healthcare Industry 
•    Bilingual individual is required
•    Knowledgeable about the sales process and ability to “close the sale” 
•    Strong interpersonal and communication skills 
•    Knowledge of the health care system and subsidized health insurance 
•    Experience working with community partners to generate business 
•    Must be able to work with prospective members over the phone, in their home, or in community setting 
•    Licensed agent or state health & accident insurance license preferred

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